Terms and Conditions
Effective Date: 24th of December 2025
Welcome to Artllac. By accessing our website and purchasing our handcrafted items, you agree to the following terms and conditions.
1. Handcrafted Nature & Variations
At Artllac, every item is uniquely handmade.
Paintings: Colors may vary slightly due to screen resolutions.
Resin: Minor bubbles or “perfect imperfections” are a natural part of the curing process.
Crochet: Sizes are approximate as tension can vary slightly between pieces.
By purchasing, you acknowledge that you are buying a one-of-a-kind item, not a factory-made product.
2. Custom Orders & Commissions
Custom orders (personalized resin, specific crochet designs, or commissioned paintings) require [50%] payment upfront. Once production begins, custom orders cannot be cancelled or refunded.
3. Payment & Pricing
All prices are listed in [Insert Currency]. We reserve the right to change prices at any time. Payments are processed securely via our third-party providers.
4. Shipping & Delivery
We ship from Karchi. While we aim to ship within 7 business days, Artllac is not responsible for delays caused by postal services or customs for international orders.
5. Returns & Refunds
Ready-to-ship items: Can be returned within 14 days of receipt in original condition. Return shipping costs are the responsibility of the customer.
Damaged Items: If your item arrives broken, please contact us via WhatsApp or Email within 48 hours with photos of the damage.
6. Intellectual Property
All content on this site, including images of our paintings, resin, and crochet designs, is the property of Artllac. You may not use our images or designs for commercial purposes without written permission.
7. Contact Us
For any questions regarding our terms and conditions, please get in touch with us:
Email: info@artllac.com
WhatsApp: +92318 2064901